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Policies And Terms

Policies

First time clients: Please arrive 10 min early to fill out an intake.

 

CANCELATIONS:

Unanticipated events happen occasionally in everyone’s life. In my efforts to be effective and fair with consideration for everyone's time, I have adopted the following:

  • 24-hour advanced notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment.
  • If you are unable to give your therapist reasonable advanced notice you may be charged 50% for your missed appointment unless the session is booked with another client. It’s best if you can refer someone to come in your place. This a great way to earn referral discounts. Other efforts will be done to book the newly available time slot.

 

NO-SHOWS:

  • Anyone who either cancels last minute (less than 24 hours), forgets, or chooses to forgo their appointment with no contact, will be considered a “no-show”. They will be charged the full amount for their “missed” appointment and future service will be denied until payment is made.

 

LATE ARRIVALS:

  • If you arrive late your session may be shortened to accommodate others whose appointments follow yours. If more than 15 minutes late, I will then determine if there is enough time remaining to start a treatment. You will be responsible for the “full” session, however I will do my best to satisfy your scheduled time.

 

REFERRALS:

It is such an honor when a client, who loves Anointed Relaxation so much, refers a friend, family member, or an associate for a massage!

  • When a new* client gives the name of a current+ client, that current client will receive one free add on or 10% discount for their next service. Offer is available for each referral made.
  • Refer 5 new* clients who schedule and receive their services and the current client will receive a free 1-hour Anointed Swedish Massage!
  • Does NOT apply in case of cancelations or no show substitutions
  • +Current client-Someone who has received at least one service listed on the Service Menu
  • *New Client-Someone who has never received any service on the Service Menu

 

Pre Paid Package Terms {Specials and Discounts Menu}

Monthly Specials

  • Available during month specified only
  • May be purchased as a gift. Gift recipient's name and information must be given at the time of purchase

Session Series

  • Prices available for prepaid packages only.
  • Prices are for purchases of session series only. Gratuities not included.
  • Packages may not be transferred. Must be used by purchaser. Payment in full is due before scheduling.

Sessions are meant to be scheduled and redeemed within 2 months (60 days). Purchases for packages are non-refundable and any unused sessions will be redeemed as cancelation fees.

Satisfaction Guaranteed

If you are unsatisfied with your service, please let the therapist know and all efforts will be made to make things right. Other services are available and can be substituted at owner's discretion.